Returns & Exchanges
At Trek Bicycle Stores of Florida, we want you to love your ride, which is why we offer a 30-day satisfaction guarantee on most gear and accessories. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange at any of our retail locations.
Gather Documentation
Locate your original sales receipt or order confirmation email to ensure a smooth verification process for your return or exchange.
Check Item Condition
Ensure the item is in its original packaging and in new, sellable condition; please note that bicycles and specialized equipment may be subject to a restocking fee.
Visit a Local Store
Bring your item and proof of purchase to any of our Trek Bicycle Store locations throughout Florida to speak with our service technicians or sales staff.
Receive Your Refund
Once approved, your refund will be processed back to your original payment method, or you can opt for immediate store credit to put toward your next cycling adventure.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing